Regular program updates
	Telephone support from 9.00am to 6.00pm
	On-line training on product updates
	On-line database update

Capabilities

Program updates

As we have a modular structure to the program, it is possible to download the latest part of the practice management system without having to resort to a full update. If a full program update is required, we will send you a CD-ROM and do the installation for you using the communications package that comes with the system.

Telephone support

We have a well supported telephone call centre that can deal with all your enquires from 9.00am to 6.00pm Monday to Friday and on Saturday 9.00am to 1.00pm.

On-line training

When a major product update has been installed we can do on-line training for that new module. This is normally given to the person who has been designated the system administrator who can then pass down the information to the rest of the staff.

On-line database updates

When a new module or major product update has been installed we upgrade the database to reflect any new changes.